At dhartii, we strive to ensure you love every purchase. However, if something isn’t quite right, we’re here to help make the process simple and hassle-free.

• Returns or exchanges can be requested within 7 days of delivery.
• Items must be unused, unworn, unwashed, and returned with all original tags and packaging intact.
• Products purchased during sale, promotional offers, or clearance events are not eligible for return unless received damaged, defective, or incorrect.
• Exchanges are subject to product and size availability.
• Once the returned item is received, a quality check will be conducted by our team. Approved refunds will be processed to the original payment method or store credit within 5–7 business days.
• Shipping and COD charges, if applicable, are non-refundable.
• In case of damaged, defective, or incorrect products, please contact us within 48 hours of delivery with relevant images/videos and order details for quick assistance.

Order Cancellation

• Orders can be cancelled within 24 hours of placing the order.
• Once the order has been processed or dispatched, it cannot be cancelled or modified.

For any assistance regarding returns, exchanges, refunds, or cancellations, our customer support team will be happy to assist you.